Applying Languages to Teams
A user's team determines which languages appear in the language drop-down. The knowledgebase must have a Language license installed for the language options to be available. The default language does not need to be selected.
To make a language available to a specific team.
- Go to Setup > Access > Manage Teams.
- Edit the relevant team.
- Navigate to the Languages tab, then select the appropriate languages from the drop-down.
- Click Finish to save the change.
To provide language access for end users in the custom EUI, you must also edit the EUI Templates to introduce a language drop-down. See the Localization section in EUI Setup Tips for details.