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1. From the power user interface of the KB you want to transfer, go to Setup > Export.
2. On the Destination tab, choose where to save the file:
   • For small KBs, save the file to the local hard drive. This makes it easy to upload the file in the next section.
   • For large KBs greater than 1 GB in size, save the file to the home or TMP directory on the server.
3. On the Data Format tab, select the 

   Companyname

    format.
4. On the Options tab, choose whether to disable the KB during the process. Disabling the KB prevents users from making changes to the content being exported, which is useful, but requires a certain window of time where no users need KB access. For large KBs, the export can take a long time, so plan accordingly.
5. Choose how to handle file attachments. You can strip attachments entirely, or compress attachments into a .zip file. File attachments can significantly increase the size of the export file, especially for large KBs.
6. Choose whether to include history and communication data. Excluding this data reduces the export file size.
7. Enter any comments.
8. Click Finish.
9. If you saved the KB to the server, access the server now and move the file to the TMP directory on the target server. This requires server access.

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