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Installation Guide

The  Agiloft installation package includes everything necessary for installation on 64-bit Windows and Linux servers, including a web-server and a MySQL database if you do not have one installed already. Installation, upgrades and uninstallation are all managed through the installer wizard.

The  Agiloft installation process consists of two stages: initial installation and setup. During initial installation you will run the downloaded executable file, and the installer will ask basic questions, like where to install the software. Next, run the  Agiloft configuration utility called Setup to complete setup and installation. The setup utility is accessed via a web browser, and can be run at any time after installation to manage web server settings, backups, mail settings and other functions.


Notes

The installation bundle includes a servlet container. This is a specialized web server for providing the dynamic web pages that make up the Agiloft interface. This servlet container is usually installed on port 8080 and will not interfere with the regular web server. The installer can automatically configure web servers such as Apache to redirect Agiloft traffic to another port on the container. This allows Agiloft to be accessed by users on port 80, just like the rest of the website.

It is possible to install  Agiloft under Windows with IIS7, for example on Windows 2008 Server. The installer will find the working IIS7 and automatically integrate with it.


System Requirements

Please visit our system requirements page for the most detailed, up-to-date information.

Server Requirements

  • Windows 64-bit: Windows 7, Server 2003, 2008, 2012 or 2016.

or

  • Linux 64-bit: All major releases, including SUSE, RedHat, Debian, Fedora, and CentOS.
Hardware

The recommended minimum hardware should have at least 2 processors, a 64-bit operating system and a minimum of 12 GB of RAM and RAID 10 hard drives. The software will not run with less than 4 GB of RAM.

Browser Support
  • On Windows: IE 9.0, 10.0, 11+, FireFox 3.0+, Safari 2.0+, Chrome 1.0+ 
  • On Mac/Linux/Unix: FireFox 3.0+, Safari 2.0+, Chrome 1.0+
Optional Software

Microsoft Word 2010 or higher to enable Integration with Hosted Word API Services.

Default Installation Directories

By default  Agiloft is installed in these locations:

  • Windows default directory: <System Drive>:\Agiloft
  • Linux default directory: /usr/local//Agiloft

Default Login Details

After installation, the knowledgebase can be accessed at https://<server-name>.com/gui2, with the universal login details username: admin, password: qwerty. These should be changed immediately. 

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