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For end users, teams are used to control how the End User Interface (EUI) appears. In the Standard System Demo, the end user teams are Customer Team and Vendor Supplier Team. If you have multiple teams that require different branding, color schemes or views, multiple EUIs need to be created. EUIs are stored in the EUI templates table, and are selected through the Primary Team field. Teams can also be associated with a different default language, so it makes sense to have language-based customer teams if you plan to operate in a multi-lingual environment.
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Teams | Description |
|---|---|
1st Level Support Team | First Level Support Team |
2nd Level Support Team | Second Level Support Team |
Admin Team | Used for system notifications about rules, emails, and other errors |
Backup and Storage Team | Asset Backup and Storage Team |
| Budget Management Team | Team for Budget Managers |
Change Advisory Board | Change Advisory Board |
Change Approver Team | Change Approver Team |
Change Management Team | Change Team |
Clause Library Team | Manages language in the clause library |
| Company Team | Main parent team for other internal teams |
Compliance Team Approver | Compliance Team used in contract approvals |
Configuration Management Team | Asset Team |
Contract Creator Team | For contract requesters |
Contract Management Team | Contract Management Team |
Contract Owner Team | For staff contract owners/buyers |
Custom Applications Team | Asset Software Team |
Customer Team | External Customer Team |
Database Team | Asset Database Team |
Desktop Applications Team | Asset Desktop and Support Team |
Document Creator Team | Document Creator Team for internal end users. If using external users, then change the parent team. |
Document Management Team | Team for Document Management |
Document Reviewers Team | People who have been identified to review documents. |
Evaluation Committee Team | Team members evaluate and score Responses. |
| Executive Team | Executives for Contract and Sourcing Event approvers |
Facilities Team | Facilities support team |
Finance Team Approver | Finance team used in contract approvals |
HR Team | Human Resources Team. Acts on new employee Service Request Tasks. |
Internal Customer Team | Internal Customer Team |
Internal Signer Team | For contract signers |
IT Executive Board | IT Executive Board |
Legal Management Team | Legal Team who manages and approves contracts |
| Legal Requester Team | For people submitting legal requests |
| Legal Team Approver | Legal Team member who approves contracts |
| Litigation Team | Handle matters about litigation |
Marketing Team | Marketing Team |
Network Operations Team | Asset Network Team |
Project Manager Team | Team for internal projects |
Purchasing Team | Purchasing Team responsible for purchase requests |
QA Team | QA for software changes |
Risk Team | Risk team approves contracts |
Sales Team | Sales Team |
Security Team | Asset Security and Support and Change Team |
Service Management Team | This is the primary team for Service Managers |
Sourcing Event Creator Team | Team that requests Sourcing Events. |
Sourcing Event Manager Team | Manages all Sourcing Events. |
System Admin Team | Asset Sys Admin Team |
Vendor Supplier Management Team | Internal Vendor Supplier Management TeamVendor |
Supplier Team | End User team submits Responses. |