Executes a query against the specified table and returns an array of record data for the records that match the specified criteria.


EWWSBaseUserObject[] os = ew.EWSelectFromTable(String sessionId, String
              tableName, String whereClause);
or for the table-specific call: 
WSCase[] cases = ew.EWCreateAndRead_WSCase(String sessionId, String whereClause)


Use EWSelectFromTable call to search for records in the specified table.

The SQL query supplied should only include the "where" clause from a construct similar to:

select primary-key-field-name from table-name where ...

Rules and Guidelines

When querying records, consider the following rules and guidelines:

Linked Fields

Values for the fields that are imported into the target table from the donor table as a part of a Linked Fields set are available via special linking classes.

In WSDL a Linked Fields set takes form of DAO_Dao3_Link<N> field in the complex data structure that corresponds to the target table, where N is a sequential number assigned automatically at the time of the set creation, such as WSCase.DAO_Dao3_Link3.

As a value such fields can take one or more WS<Table1><Table2>_Dao3_Link<N> data structures - linking classes, where Table1 is the target table and Table2 is the donor table of the Linked Fields relationship, such as WSCaseTeams_Dao3_Link3.

Unfortunately, at this moment one has to rely on investigating the actual sets of fields inside the classes to trace the fields, visible in the Field wizard in the GUI, back to the main object property - not visible in the GUI.

Non-source values for Linked Field sets that allow them are present directly in the table itself and additionally to those in the Linking Classes, if the link was in fact forged.

Choice Fields

The values for choice columns are returned as instance(s) of the enumerated types described in the WSDL.

The original text values have undergone the following transformations:

  1. Spaces replaced by "_"
  2. Dashes replaced by "MINUS"
  3. Pluses replaced by "PLUS"
  4. Prefixed with "OPTION_"
  5. Converted to upper case

One has to perform the reverse transformation to get to the text value.

Unsupported types of fields

Related tables and embedded search results are not supported by the SOAP interface.

Basic Steps for Selecting and Reading Records in One Call

  1. Compose the whereClause.

    Note: "Prepared" statements are not supported, all parameters have to be passed inside of the whereClause string.

  2. Perform the call.

  3. Handle results, specifically the situations where there are no elements, one element, or more than one element in the returned array.

Example Task

In MyKB knowledgebase, as user A, find all cases assigned to John Doe. Return summaries as a String array.

The task is completed by performing the following steps:

  1. Login to MyKB with "A" and "password" and English as the local language.
  2. Search for cases assigned to John Doe.
  3. Logout

Sample Code - Java

 public String[] select() throws Exception {
              EWServiceAPI binding = new EWServiceAPIServiceLocator().getDemo();
              try {
              String sessionId = binding.EWLogin("MyKB", "A", "password", "en");
              EWWSBaseUserObject[] records = binding.EWSelectAndRead(sessionId,
                                                 "case", "assignee='John Doe'");
              String[] result = new String[records.length];
              for (int i=0; i<records.length; i++) {
                result[i] = records[i].getSummary();
              return result;
              } finally {

You can generate sample Web Services code for any table by selecting Setup > Tables > [Edit Table] > API > Download Sample.







Session token



The name of the table where the query has to be performed - only for generic methods



The where clause of the SQL select construct


An array of the records as descendants of EWWSBaseUserObject - a complex structure described in WSDL.


EWSessionException - client not logged in or session has expired; client should re-login.

EWPermissionException - user used to create the session lacks sufficient privileges to run the query.

EWWrongDataException - client has supplied wrong data.

EWOperationException - the operation has been blocked by an function, e.g. table-level lock.

EWIntegrityException - specified table cannot be found or its primary key cannot be identified.

EWUnexpectedException - an unexpected exception has happened; the admin user should report this for investigation.

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