A saved search is a set of filters and search criteria that you can name and save, in order to use again. Saved searches are useful to quickly find common sets of records, like any In Progress records assigned to a user or their team.

Saved searches are also used throughout the system for rules, reports, permission filters, linked field filters, and more. This article focuses on power users who want to use searches to more effectively find the records they need to work on.

For information about creating saved searches, see Creating Saved Searches.

Accessing Saved Searches

You can access saved searches from several places, depending on your permissions.

Saved search drop-downs shown in three places

There are several locations where a saved search can be accessed:

After you click the search name, the results are shown in the table view. The search name appears at the top of the table below the table name. To refresh the search, click the search name to open the search drop-down and select the saved search again.

To pin a saved search, run the search and then click the pin icon beside the search name. The pinned search is run automatically when you open the table for the first time in a session. The pinned search has (Pinned) appended to its name in the drop-down, and the pinned saved search is also shown at the top of the saved searches list when you expand a table from the navigation menu.

Managing Your Saved Searches

As a power user, you can control where each saved search appears. Open the search drop-down list from the desired table and click Manage. This opens a list of all available saved searches for the current table. 

Saved Searches management screen

From here, you can choose which searches are active, available in the navigation menu, or available in the My Assigned menu:

When you finish, click Save and Close to save your selections. The screen automatically refreshes with your new search preferences.


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