If you are having issues with the app for Microsoft Teams, consider the following solutions.
If you receive an error message when you try to sign in to your KB, check that your group has the correct REST permissions. You can check by accessing the REST groups multichoice field by going to the Setup gear icon > System > Manage Web Services > Groups Allowed for REST. You can then check the list to see if your Group is selected. If it is not selected, select it and click Finish.
When creating a Notifications action, you will likely select the Channels option when determining a recipient. If the channels list doesn't include the right channel or team, make sure that is connected to the desired channel in Teams.
To connect with , you need to:
@Agiloft
and connect
. As you type, Teams will prompt you to autofill both of these words. Select their prompts.The channel should now appear in the list.