Backing Up and Transferring KBs

Learn how to use import and export functions to back up knowledgebases, install saved backups, and transfer KBs from one server to another.

  • To learn how to back up KBs and install saved backups, see Creating Backup Files. You can also use this method to export your KB for other purposes.
  • To learn how to transfer KBs to a new server, see Transferring Knowledgebases Across Servers. You can also use this method to import or export your KB for other purposes.
  • To create and restore backups without the user interface, see Using Command Line Utilities. You can also use this method to import or export your KB for other purposes.

Many of these options require administrator permissions, server access, and access to the admin console.

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