The Agiloft standard knowledgebase (KB) contains several modules pre-configured with best practice setup and automation. Depending on selections made when a KB is created, some of these modules may be fully or partly hidden.

This document explains the out-of-the-box setup of the system. It divides the system into several large functional areas and then describes the tables that are used in those functional areas. Following is a general overview of what is included:

• An overview of the Admin Setup options
• Introduction to the end user interface
• Overview of Groups and Teams
• Background Tables used by multiple modules
  • People/Users
  • Companies
  • Departments
  • Locations
• Global Process Tables used by multiple modules
  • Approval Management
  • Task Management
  • Time Management
• Contract Management
• Service Desk Operation
• Project and Task Management
• Sales Automation and CRM
• Document Management and FAQs
• System Tables