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-<Release date>-windows-64bit-setup.exeCompanyname
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Before installing
Create the desktop directories if they do not exist. |
Windows Installation
The Windows installer uses a series of dialog boxes and progress indicators to guide you through the installation process. You will be led through the following installation steps:
Begin installation
To launch the installation wizard, run the downloaded file as an administrator.
Installer language
Select your preferred language and click OK.
License agreement
You must accept the terms of the
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Welcome dialog
The installer prompts you to close other programs. Click Next to continue.
Select directory
The default installation directory for Windows is <system drive>:\
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Antivirus warning
The installer prompts you with recommendations for configuring any antivirus software running on your system. When you are finished, click Next.
Project restore
If you have any previous knowledgebases backed up, select Yes to perform a restore from those files. See: Backup a Set Up Knowledgebase Backups for more information about creating backups.
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Select the directory where the backup files are located and click Next.
Word API Integration
If all prerequisite software is already installed on the server, you may skip the installation of MS executables. You may also skip this step if you do not plan to use the Word API features like document comparison. Select the option to proceed to install the MS executables. Click Next to launch the installation wizard for MS .NET 4.5. If the installer detects Microsoft .NET framework 4.5 already present on the Windows server, it will display a prompt with options to repair or remove .NET Framework, as shown below. Click Cancel to skip any changes to .NET Framework 4.5.MS office.
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- Once MS .NET Framework is installed, you are prompted to restart your computer. Choose Restart Later.
- Next, the MS Primary Interop Assemblies Redistributable is automatically installed.
Static HTML pages
Select Yes to add the capability to access static HTML pages, such as a custom login page, exit page, and so on – recommended. If this option is not enabled and you do not have an integrated web server such as IIS already configured, then any HTML pages stored on the server cannot be launched. If you choose Yes, define a directory to define the context for static HTML pages.
Extracting files
Next, the installer extracts files into the installation directory. A progress bar is shown while the extraction runs.
Information
This completes the initial installation steps. When you are ready to continue with Setup, click Next and a browser window will open automatically. Click Cancel to exit the installation wizard. You may launch Setup again later. For the next steps in your installation, see Work with Setup.
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more information on the Word API, see Enable Word API Features in Windows
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This comparison action is triggered within
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- C:\Windows\SysWOW64\config\systemprofile\Desktop
And - C:\Windows\System32\config\systemprofile\Desktop
Create the desktop directories if they do not exist.
Post-installation steps
Additional steps are required to enable the redlining feature only if the Windows server previously had MS Office 1997-2003 installed, and was later upgraded to MS Office 2010 or higher. These steps can be done while
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- Log on to the Windows server as the Administrator user.
- Click Start > Run > dcomcnfg.
Open the folder DCOM Config: Select Component Services > Computers > My Computer > DCOM Config.
Scroll down the left pane to search for Microsoft Word 97 – 2003 OR Microsoft Word Document. This option is only available if MS Word 97 or 2003 was previously installed on the Windows server.
Note: If you do not find the item Microsoft Word 97—2003 OR Microsoft Word Document you may skip the remaining steps.- Right-click and select Properties. Navigate to the Identity tab and select The interactive user. Click Apply.
That’s it. Document comparison is now enabled.the next steps in your installation, see Work with the Setup Menu.
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