Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


By default, no escalation rules are set up for the Support Case table.

Image AddedImage Removed


Records in this table are owned by the individual customer. This means each record is associated with a particular customer login and no other customers will be able to edit that record, though members of the Customer Manager group can view all records submitted by other people at their company.