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The Setup > Import and Setup > Export wizards help administrators import and export data, or copies of their Knowledgebases. This involves defining the KB file's location, name, and format, along with settings for what data is to be exported/imported. 

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The Setup > Sync interface allows administrators to configure external system synchronization, and can also be used to transfer the structure of one KB to another.

System

The Setup > System menu allows administrators to set global variables and the KB Time Zone, the time standard used by all fields. Administrators can also configure the Activity Log, manage choice lists, edit page headers for the Knowledgebase, and configure SOAP/REST web services.

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Use the Setup > Integrations menu to configure third-party integrations like e-signature, remote desktop support, and connect to the Hosted Word API.