Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Welcome to the

Companyname
help and documentation portal

...

! If you’re new to

Companyname
, this a good place to get acquainted with our our basic functionality. If you’re already familiar with our software, you can use the search function to find answers to more complex questions. 

The
Companyname
Advantage

Companyname
provides a business software platform capable of automating any business process, improving customer relationships, managing workflows, and creating a secure, auditable space for your information. Our applications require
Companyname
requires no custom coding, which allows you to quickly easily create fully automated systems designed specifically to fit your company’s needs. We currently have Multiple out-of-the-box solutions for:

  • Service Desk
    • Customer Support
    • Internal Help Desk
    • Change Management 
    • RMA Processing
    • Asset Management
    • ITIL and ITSM
  • Contract Management
  • Workflow and BPM
    • Custom Workflows
    • Project and Task Management 
    • Custom BPM 
  • License Generation
  • Sales Force Automation
  • Customer Relationship Management (CRM) 
  • Time Tracking

The following guide are available to get you started as quickly as possible:

Expando
Contract Management

Automate the complete contract lifecycle, streamline your approval process, and integrate contract information into related business processes.

Expando
ITIL and ITSM

Bring agility and control to your IT service operations and deliver exceptional service to customers across the enterprise with a Flexible ITIL Service Desk.

Expando
Internal Helpdesk

Close tickets faster than ever, minimize interruptions, and deliver exceptional service across the enterprise with Agiloft’s flexible Help Desk solution.

Expando
IT Ticketing

Streamline the processes that keep your business running. Auto-assign issues to the right individual, escalate when necessary, and track the time spent with a full audit trail of all actions.

Expando
Customer Support

Consolidate your support operations, reduce response times, and improve customer satisfaction with Agiloft’s holistic customer support solution.

Expando
Project and Task Management

From standard internal task workflows to complex client projects, Agiloft helps your team collaborate more effectively to keep your projects on track, on budget, and on time.

Expando
Asset Management

Automate and manage the complete asset lifecycle, control costs, and improve asset reliability with Flexible Asset Management that integrates seamlessly with your Service Desk.

Expando
Change Management

Streamline change procedures, ensure consistency, and reduce risk with Flexible Change Management that integrates seamlessly with your Service Desk.

Expando
RMA Processing

Automate and streamline your RMA process using just your browser for a flexible solution that adapts to your evolving business needs.

Expando
Document Management

Manage your company’s documents, from contracts and user guides to HR materials, knowledgebase articles, and financial reports.

Expando
Workflow and BPM

Improve efficiency, performance, and communication across your organization. Agiloft provides a highly configurable and versatile framework to automate and manage even the most complex task flows and custom business processes.

Expando
License Generation

Streamline license generation and renewal, improve the customer experience, and increase renewal rates with Agiloft’s Agile License Generation solution.

Help Wiki Overview

This wiki serves as a reference for the building blocks of

Companyname
. We begin by by introducing the basic components and then move into more detailed explanations of functionality. Because many

Many of these the concepts and terms crop up we discuss appear frequently in our documentation, our program text, and conversations with our support staff, so it’s helpful to understand how all the pieces fit together. Included are We include examples and videos designed to deepen your understanding of the program and answer fundamental questions about how the system works. To begin, we’ll introduce the concepts.       Hide If

displayprintable
Content by LabelshowLabelsfalsespacesPRODshowSpacefalsetypepagecqllabel in ("installation","concepts") and type = "page" and space = "PROD"labelsconcepts, installation