The License tab section of the admin console is used to request, install, and mange server-wide
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Request a new license
Click Request a New License to open the license request page and fill out the form.
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The KB must be specified when requesting a new license.
Manage licenses
Click Manage Licenses to see all the licenses installed, along with information like the associated KB, number of users, start/end dates, and additional comments.
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Once in the table, clicking New allows the admin to install a license by entering in the license key sent through email from
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View Usage
Click View Usage to manage particular license instances. The View Usage tab shows licenses associated with an individual user, while the Manage Licenses tab shows the license associated with a particular KB.
License usage options:
- Terminate a use;
- Log out a single user;
- Log out all users on the server.
The main page provides information on the user, the user’s login, the time since his last activity, and the associated KB. Additionally, each user has three possible statuses, explained below:
License statuses:
| Status | Description |
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| Active | Indicates an active license associated with this user login. |
| Inactive | The user previously had an active license, but this license is now available to other users due to inactivity. The system default for inactivity is 30 days without logging in. |
| Terminated | Indicates that a user’s license was terminated by the administrator. Terminated licenses becomes available for other users after 24 hours. |
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