...
The main task screen has fields for assignment, the assigning the record, such as Task Type, its Status, its and Date Due, and so on.
It also includes an area for managing the related asset, if any, and a place to add working notes and to display all the running history of working notes that have been added:
When working on a an asset-related task, the technician can click one of the buttons shown above to update the Operational Status of the asset to reflect that he it has been taken it offline or brought it back online. Some tasks may have Task Steps defined. These steps are set up in the task templates. Task steps will appear as checkboxes above the Working Notes field. There are no default rules enforcing that all checkboxes are checked before completing a task, but such a rule could be easily added.
...
The Time tab allows time to be entered and shows all time entered for the task. Note that any time entered for the task will also roll up into be included in the request to which the task is linked.
...
Tasks Created from a Template
Tasks are most often typically created when a user clicks a button to Generate Tasks from the record in which the tasks will be done, i.e. from within a Project, Service Request, or Change Request. Such tasks are generated from Task Templates that have been created previously and defined to be used for the particular project or service type. When generated from a template, they will be auto-assigned to the appropriate team or person based on the task template record.
...