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Download the 2019_01 installer package from https://www.agiloft.com/ewdownload/upgrade/.
Note You cannot upgrade to version 2019_01 using the in-system Software Update option. You must download and run the installer package to upgrade to 2019_01.
Disable Stop and disable the DHCP Client and Windows Event Log services, using the Services program or the Services tab of Task Manager. Make sure to disable them, not just stop them, so that they don't start running again during the upgrade.
Upgrade your system to 2019_01.
After the successful upgrade, upgrade to the current version of
, releases 2019_02 and later. You can enable the DHCP Client and Windows Event Log services at this point.Companyname
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