Working with Linked Fields
These articles offer information about extending the possibilities of linked fields:
- Linking to Other Databases. If you want to create a linked field that pulls data from a non-KB source, refer to this article for information about connecting to the external database.
- Populating a Linked Field with a Saved Search. You can use a saved search to apply a default value to a linked field in a more sophisticated way. Refer to this article for more information.