The topics in this section discuss some of the configuration items in the Setup menu that define how the system behaves.
- System Time Settings: The knowledgebase time zone determines when rules in the system run. This is especially important when the knowledgebase server is in a different location from the user's local time or other users' time zones.
- Security: These key security settings are essential for securing your system.
- Variables: Variables are values stored in predefined formats that control a large range of system behavior and can be used in places such as formulas, print templates, and email templates.
- Activity Logs: Activity logs control how the system tracks usage and statistics. You can use activity logs to audit behavior and troubleshoot issues.