Broadcast Messages
This option is controlled by permissions, and power users may not be given the permission to send broadcast messages. This feature can be used to send messages to specific users, user teams, or all users, provided they are currently logged into the system. To send a message:
- Click Messaging in the navigation menu.
- Enter the message content in the Message field.
- Under Recipients, choose whether to message everyone or only certain people. You can also choose not to show the message to yourself. If you select "Only these people," you can select teams, users, and chat users, in any combination. You can message end user teams using these options.
- Press Send. The message is delivered shortly as a pop-up to logged-in recipients.